WEPLACEAUPAIRS  - our Aupair Agency's primary focus is customer satisfaction
Testimonials from our host families

From Emma C, Kent 
I got details of WeplaceAupairs from Net mums, they had very good reviews compared to other agencies and we went with them. I have no regrets and have not used anyone else as the service I get from Pavla is professional and has a personal touch to it. Pavla always gets back to queries/emails within the same day and is always on hand to resolve any issues. We have had 3 aupairs from WeplaceAupairs, we are still in touch with our first aupair very friendly, and always on hand to help she was like part of the family. Our second aupair did not fit into our lifestyle and Pavla was quick to resolve this issue, we had a replacement within weeks, Pavla worked tirelessly in getting a good match for us considering we had Christmas holidays and New years.  Our current au pair is a perfect match, very friendly, always smiling and on hand to offer me help, gets on very well with my daughter. I will always use WeplaceAupairs as they are professional and Pavla has gotten to know my family and our needs.
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From Sonia S, Middx 
I have had a very positive experience with the agency. Pavla has been very helpful, always accessible and professional. She has been diligent in finding an au pair who matched my requirements, which isn’t the case with many other agencies who simply send through a blanket list of profiles to all their clients. 
It has been a very positive experience with Pavla and her agency and she has helped to find me a great au pair! I would definitely recommend Pavla and will be using her services in the future.
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From Philippa W, Oxfordshire
I was recommended to Weplaceaupairs by a friend of mine who uses them regularly. I've just had twins and have been run off my feet and was desparate for some help. Pavla has been brilliant - she only sent me girls who she knew would fit into our family life and who wanted to help look after babies. Those who she didn't think were right were rejected very quickly. She was always quick to respond and was very helpful. It didn't take long to book a lovely czech girl called Denisa who has/ is just brilliant. Not only is she lovely and very easy to be around but she's so helpful and seems to love looking after the twins. Finally I feel like I have my life back. Hooray!"  
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From Henrietta W, Hampshire
Pavla is the most efficient person I have come across! Within half an hour of sending my request for an au pair, I received 4 files of candidates, one of which very quickly became our favourite.  Having looked on other websites and given up, I was amazed that she had filtered all her candidates to find the best ones to meet our requirements, so I didn't have to go through that difficult process myself.  We have talked to Nora by phone and skype and lots of emails, so we feel we know her really well already.  She is perfect for us -fun-loving, caring, with childcare experience and good English -  and she is also really excited about joining our family.  We can't wait for her to come.  I can highly recommend Pavla and Weplaceaupairs.  She has answered all my queries so quickly and as this is my first au pair she has helped me enormously. I shall recommend her to all my friends.
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From Michelle S, Essex
I have been dealing with Pavla over the last few years for my au pair requirements.  She is without doubt the most efficient agency I have dealt with, as well as being courteous and a pleasure to deal with!  She always responds within an hour or so, and always follows up her placements.  I have recommended her to several friends who have all sung her praises, and been very happy with the various au pairs that have been placed with them. 
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From Lilian F, St Albans
My best Aupair to date has been provided by Weplaceaupairs. Pavla is second to none in her dedication to find a perfect match for my family needs and no requests are too difficult. Queries are answered promptly, including those which I have made at very unsociable hours. I commend especially, the detail and evidence of checks provided to reassure parents. I will and have recommended Weplaceaupairs to friends. Pavla in particular comes highly recommended
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From Nabela A, North London
We got in touch with Pavla at info@weplaceaupairs.co.uk after recommendation from a colleague.  We have 5 kids aged from 2yrs - 13yrs so it was no easy task yet Pavla found Eva from Spain who has settled in really well and we are delighted with her.  My children are very happy to have someone who interacts with them on their level.  Eva's main duties are around childcare, taking the younger children to school and collecting them, she also cooks for them after school and spends a lot of time playing with them indoors and out.  Our experience with the agency is of the highest regard and we would not hesitate in recommending them to anyone.  We will most definitely use them again in the future.
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Kav P, Surrey
I came to know about We Place Aupairs from mumsnet website when I was desparate to find a good candidate who could provide me with a decent mother's care help. After having several failed attempts of DIY aupairs, we were on the verge of giving up when I came across Pavla. She listened to my requirements and sent me few CV's of the candidates. We chose a girl call "Katerina", spoke to her on skype few times and then decided that we wanted to hire her.

Katerina is been with us for nearly six months and has become a trusted member of our family. She is a very hard working girl and understands our needs and abides by all the rules and regulations with regards to our children. I cannot thank Pavla enough for giving us such a wonderful girl who is like a big sister to our kids. The thought of Katerina leaving us one day gives me tears in my eyes as we all really love her a lot. Thank you Pavla for your wonderful service and I would always recommend your company for Aupair's and mother's help amongst our friends and colleagues.

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David B, Croydon
After using popular ‘DIY’ Au-pair websites, and dealing with a large volume of unsuitable applicants, WePlaceAuPairs came as a welcome relief! Pavla has placed 3 Au-Pairs with us to date. Pavla took time to talk to us, and understand our requirements, and also understand the Au-Pair too. She then sent us suitable profiles – not just everyone on her books like some agencies do. Pavla responded to our queries quickly and efficiently – at all hours! She made us feel as her only and valued host family, and the standard/experience of Au-Pairs sent were very high. Pavla will also take time to ensure after the placement, that both the family and au-pair are happy, and she introduced my au-pair to others in the area.
 
Perhaps the greatest test of any company is how they deal with issues when things go wrong. This happened with our second au-pair. Pavla dealt with us and the Au-Pair professionally, promptly and courtesly. Pavla sent us a wonderful replacement au-Pair, who is wonderful and much more suited to our family, and the previous au-pair was offered other families.
 
I would have no hesitation in recommending WePlaceAuPairs to both host Families and prospective Au-Pairs. I intend to use WePlaceAuPairs for many more years as their customer service is second to none.
 
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From Anne, North London
I contacted www.weplaceaupairs.co.uk after seeing them recommended on Mumsnet. Pavla was a pleasure to work with. She was helpful and courteous, didn't apply any pressure and was available whenever I got in touch via e-mail or phone. She even returned a call after business hours when I had a concern. She sent me candidate profiles within hours of my application and eventually found us a lovely woman who is exactly what we were looking for. I highly recommend this service. I used a DIY nanny website last time and found it very overwhelming and stressful. I also like that this agency has a two-month trial period. I don't think we'll need it, but it provides peace of mind.
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Tammy M, Coventry 
'As a working family - life was very hectic. So much so, we decided last summer that we needed extra pair of hands (and eyes) in our home.
We needed help quickly, so I contacted many Au Pair agencies to see if anyone could help. It seemed that every agency I tried, the cost was going up and up! Disheartened, I attempted to search the internet and ended up on a website where you could contact au pairs directly, thinking it would save me time and money. We were so wrong! Two months later, and after a lot of messing about, several let downs, and attempts by young people to get money out of us for travel, lack of police checks and references... we had about given up when we finally came across Pavla.
Within 10 minutes of my request, I had the files of 5 thoroughly vetted, policed checked and suitable Au Pairs, all serious about coming to England. We were delighted, and quickly selected a young lady to come to our home. Sadly, our first Au Pair decided to go home early - so I let Pavla know and immediately, she sprung into action and provided other serious candidates. She was there for us, whenever we needed, morning, noon and night. Always positive and helpful and nothing was too much trouble. She really is completely committed to taking care of her customers - Families and Au Pairs alike. I can't recommend her highly enough.
We now have the most amazing young lady with us - who is a god send. We are very happy, and will keep coming back to Pavla. The only thing we havent figured out yet, is why we didnt do this years ago.'
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from Esti N, Middx
Weplaceaupairs were extremely quick at finding us a suitable au pair. Within an hour of submitting a request, the file of the au pair that we took was sent to me.
 
They always respond to our questions very promptly and continued to offer advice long after they placed us with an au pair.
 
Our au pair is extremely honest, responsible and has become part of our family. This was helped by the fact that she is a lovely person, has experience with young children and is fluent in English, all requirements that we asked for and got!
 
We would reccommend them to our friends looking for an au pair, we have been very happy with the service they provided and more importantly with our wonderful au pair!
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From Zipporah L, NW London
Pavla, Thank you so much for finding Maria. She is great and so responsible and caring. The kids love her.The service you offered was amazing. As soon as I called you to look for an aupair, you gave me a lot of confidence that you would find someone suitable. You really cared about whether or not the aupair would be suitable, going above and beyond any previous experience that I have had looking for an aupair.I will definitely be back!
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From Camille B, West Sussex
Weplaceaupairs were a total pleasure to work with, easy, reliable, consistent, I had specific needs and wants with 3 very small boys and they found me Pelin, who we adore and are greatful for daily.  Shes developed from a young woman into an excellent aupair and charming company. Weplaceaupairs are already working on finding me my next aupair!
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From Maureen R, Harrow
I've know Pavla for seven years, she is one in a million, I wont have just any au pair in my home and Pavla always excels in finding the right person for me. Pavla is a lovely kind sensitive woman, she extreme professional and listen to what I needed. I would ALWAYS recommend her to anyone.
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From J. Ewan, Essex
Thank you Pavla for helping me to find a wonderful aupair that has fitted in well with our family.  It was a pleasure working with an agency that was so fast and efficient, communicating with me by text when I was out of the office and in meetings so unable to speak or send emails and also being flexible and working out of normal office hours.  I will certainly recommend your agency to others and will use you again when it is time for me to look for my next aupair.
Many thanks
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From Jo C, Oxfordshire
I was dreading the search for an au pair, but "Weplaceaupairs" made the whole process so easy and simple, quickly finding a suitable au pair for our needs ... we can't wait for her to arrive in a few weeks as she will be a massive daily help for us! I would recommend Weplaceaupairs to anyone and everyone who wants to engage an Au Pair.
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From Teresa C, Hertfordshire
We have had au pairs for the last 7 years, but this year is the first time we have used Weplaceaupairs. I found them to be extremely helpful and they provided us with some very good candidates. We recruited a Spanish au pair who has settled in well with our family. I will definetly use Weplaceaupairs again
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Helen B, South West London
Dear Pavla, Thank you for your email. I was meaning to contact you to let you know that we are very happy. Elise is great and the boys are loving having someone to play with them all the time! Thank you so much for your help, I will definitely be recommending you to any friends who want an au pair!
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Simon G, Radlett
Pavla, many thanks for all your help in finding our family an au pair. Being the man in the house I found myself a bit lost in knowing how to look and am grateful for all the advice and assistance you gave me. Thanks once again for finding usa fantastic candidate so quickly. We will have no hesitation in using you again should or needs require it.
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Nathalie S, North London
Dear Pavla,
I wanted to thank you for your help, advices and professionalism in helping us with choosing and finding the right Au Pair for our family.
It was a pleasure to work with someone as efficient and attentive to details as yourself.
I am sure we will be back to you in the future and will be happy to recommend you. Kind regards
 
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Margaret M, Ipswich 
My husband and I have been continuously impressed by the service we have received from this agency. Pavla the manager is such an effective communicator and is always available.  She promptly responds be it through telephone and or via e-mail which is so reassuring. Pavla  always tries to make sure that any of your questions have been fully answered and to your own understanding. We found that this agency has things in place such as police checks and health checks and references which I think puts any parent's mind at ease. The profiles of the prospective candidates are detailed  such that before you have even meet the candidate you already have at least some idea of who they are and what to expect.We are so happy with the mother's help we have now. She is so nice and such a treasured part of our family. This agency is God-sent to us really..and My husband and I would recommend this agency without any hesitation to all my friends and family, or anyone!
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From Sharon F, Southampton
Pavla, Thank you for following up.  Our Au Pair Tereza has settled in well.  This last week has been half term with the children on holiday and so Tereza has had a good opportunity to get to know them without the pressures of the school routine.  The children like Tereza very much and are happy in her company.  Tereza has settled into driving on the left hand side of the road after one lesson and, with the aid of a ‘tom-tom’ satnav system, she is finding her way locally very well.  Tereza is off to see her friends in London soon which she is really looking forward to.
 
We are very happy thank you.  Tereza is a lovely easy going confident woman who has fitted in well with our family.  Many thanks indeed for all your help and support.
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Diana O, Sidcup
Hi Pavla,
Thank you so so much for the wonderful service you offered to me, i really appreciate. I am happy with Eva, she has settled in very well and the kids love her very much too. i hope to do more business with you in the future.
Kind Regards
Diana
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Clare S, Bishop Stortford
Dear Pavla,
I just wanted to send you a short message to say how very pleasesd we are with Bianca.  She has fitted into the family very well and the boys love her.  She is helpful around the house and takes iniative in lots of ways.  Nothing is too much trouble, her attitude is perfect.  She has made lots of friends and attends a local college.
Thank you for your help
With very best wishes
Clare
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From Louise M, South East London
Hi Pavla,
Laura has fitted into our family life with surprising ease and confidence.  After a driving lesson on her second day she was able to drop off and pick up my youngest daughter to her childminder and take the girls to their various after school classes.  She is polite, friendly and generally very sensitive to the needs of the girls.  She has fun with them but also manages to keep them in line if a goal must be achieved.  We are very happy with Laura, and thank you for helping us find her.
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Em M,  North London
I have been using ‘WEPLACEAUPAIRS’ agency for the last 2 years, Pavla the manager has always been extremely helpful, understanding and very efficient, Pavla always responds promptly to phone calls and emails.
 I have 4 children of varied ages so finding a suitable au-pair has historically been quite a challenge until I came across the www.weplaceaupairs.co.uk website whist doing an Google search. Pavla has to date provided me with 3 aupairs 2 of which have been wonderful. We did have problems with the second au-pair placed with us however when we raised our concerns with Pavla, to my relief she immediately took control of the situation and promptly within a couple of weeks we had another girl placed with us named Zuzana who we are very happy with. When a placement does not work out it can be very difficult for the family however with Pavla’s support and understanding it made the experience a lot more manageable.
 I would definitely use Pavla’s agency again and would happily recommend her to anyone who is looking for a professional, reliable and hassle free service.
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From Catherine C, Buckinghamshire
“Very happy with the service from start to finish, was stressed after trying to source an au pair myself (not easy living in semi-rural area), Pavla emailed excellent matches within hours, every single reference had been independently verified, and the girl we had the best instinct about turned out to be perfect. Followed up at every step to ensure we were happy, provided useful documentation for the offer letter which was very helpful and all in all, well worth the fee to have the peace of mind and such a good service. Would recommend to everyone”
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Karen S. from Wiltshire
Dear Pavla,
We have had Tereza  with us for almost a month now and I wanted to write to you to tell you she is absolutely wonderful! I never expected to find such a delightful girl, she is so hard working, flexible and committed. My children adore her and she has been playing Czech games with them and teaching them her language.
She is very fast to learn and very keen and her English is great, even though she doesn't think it is! She is keen to start English classes soon so I am about to help her arrange these. She has made some fellow Czech friends and seems to be settling in to  our area and into our family so well.
Tereza feels like part of our family now, like a big sister who is happy and cheerful and loves to help out with the kids and the daily running of the house.
The trouble is, I can't ever see anyone else matching up to Tereza when she leaves!
Thank you for helping us find her,
 
 
 
 
 
 
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